FAQs

Turn-Around Time

To ensure the highest quality product is sent out, I take time making sure everything you receive is as close to perfect as possible. Turn-around times may vary, however will stay updated within this section. 

• Tumblers (custom) ~ 4 to 6 Weeks
• Tumblers (ready to ship) ~ 5-7 Business days

 

*Special note: these times do not include shipping time, holidays or weekends.*

 

Tumbler Care

Included in your Tumbler you purchase, will be a care card. Please read them & follow as instructed. Also posted below.

• Do not soak. Soaking your tumbler can lead to the Epoxy Seal breaking  and ruining the artwork.
• Please DO NOT use Dishwasher or Microwave.
• Do not leave in direct sunlight for long periods of time. Although we use high quality epoxy with 500* heat resistance and UV protection, long term exposure to UV rays can damage/fade your cup design. This can also cause premature yellowing of the epoxy.
• Avoid dropping or rough handling of products. The last thing you want is a ruined item.